Last updated: 11/21/2024
1. Introduction
Welcome to CambridgeCommerce, Inc. (“we,” “our,” or “us”), located in Carlsbad, California. We understand the importance of protecting your personal and business information and are committed to maintaining the privacy and security of data you share with us. This privacy policy explains how we collect, use, and protect your information when you use our services or visit our website.
2. Information We Collect
2.1 Information You Provide
We collect the following information through our contact forms and service requests:
- Personal identification information (name, email address, phone number)
- Business information (company name, business address)
- Financial information (Tax ID numbers, financial statements)
- Any additional information you choose to provide related to our services
2.2 Automatically Collected Information
Our website may automatically collect:
- IP address
- Browser type and version
- Operating system
- Basic usage data
- Technical information necessary for website functionality
3. How We Use Your Information
We use your information to:
- Provide and deliver our professional services
- Communicate with you about our services
- Process your service requests
- Maintain accurate business records
- Comply with legal and regulatory requirements
- Protect against fraud and unauthorized transactions
- Improve our website and services
4. Information Sharing and Disclosure
4.1 Service Providers
We share your information with trusted third-party service providers who assist us in:
- Delivering our professional services
- Processing business transactions
- Managing customer data
- Providing technical support
These service providers are contractually obligated to protect your information and can only use it to provide services.
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activity
- Respond to valid law enforcement requests
5. Data Security
We implement appropriate technical and organizational measures to protect your personal and business information, including:
- Encryption of sensitive data
- Secure data storage systems
- Regular security assessments
- Limited access to personal information
- Employee confidentiality agreements
6. Your California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
- Right to Know: You can request information about the personal data we’ve collected, used, disclosed, or sold
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out: You can opt-out of the sale of your personal information (Note: we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise these rights, contact us using the information in Section 10.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Website Technology
Our website may use basic cookies necessary for website functionality. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date.
10. Contact Us
For questions about this privacy policy or to exercise your privacy rights, please contact us at:
CambridgeCommerce, Inc.
6112 Innovation Way
Carlsbad, CA 92009
Email: [email protected]
Phone: 760-444-9000