Mission
Guiding Merchants to Success Through Payments
At CambridgeCommerce, we’re dedicated to helping merchants achieve success through payment processing solutions. We believe that every merchant deserves the opportunity to thrive in their business, and we are committed to providing the guidance, tools, and expertise needed to make that a reality. Our mission is to help merchants navigate the complex world of payment processing, so they can focus on what they do best – growing their business. With a customer-centric approach and a team of experienced professionals, we are here to guide merchants to success, every step of the way.
Since 1999, CambridgeCommerce has been providing payment processing solutions to clients across multiple industries, including ecommerce, retail, and direct response marketing. We believe that a one-size-fits-all approach doesn’t work when it comes to business strategy. That’s why we take a unique approach to each client and tailor strategies for their specific needs. We specialize in providing solutions to businesses that utilize direct marketing channels, such as internet, TV, radio, print, and more, to build and scale their company. We take pride in our genuine care and proactive, collaborative support, aiming to find creative and effective solutions to our clients’ most challenging issues. Our commitment to our clients’ success drives us to continually deliver innovative, real-world solutions.
We believe the best way to consistently deliver this is all through one simple formula:
Partnership + Service + Value = Success!
If you’re looking to build your success, please call us at 760-444-9000 to see how CambridgeCommerce can help.
Core Values
✅ Partnership
At CambridgeCommerce, Inc we believe that teamwork, trust and mutual respect create an invaluable foundation for a solid partnership. Our focus is to come alongside you in making your goals turn into reality. We want you to be successful because when you win, we win.
✅ Service
At CambridgeCommerce, Inc we believe that exceptional customer service means going above and beyond your expectations. Our team members provide this by considering all potential contingencies in the client experience. Ultimately, we work to mitigate, eliminate or transform any event into an opportunity to thrive.
✅ Value
At CambridgeCommerce, Inc we believe that you have a right to do business, a right to exercise your values, all while securing the best solutions for your business. Together we look at every circumstance as an opportunity to learn. This enables us to provide our clients with continual and current insight into the ever-changing complexities of the merchant processing industry. We focus on providing long-lasting benefits that our clients can depend on for years to come.
✅ Success
At CambridgeCommerce, Inc we believe that direct and honest communication is the true definition of success. Through setting proper expectations, we work together to accomplish specific goals and therefore measure the growth and profitability of your company. We offer a personalized approach in helping each of our clients succeed.
Team Members
John Jensen
President
John is the founder and president of CambridgeCommerce. When John saw his clients experiencing a lack of support in the payment processing industry, he decided to fill that void and built CambridgeCommerce in 1999. He used the strengths that he developed working as a CPA at Deloitte and US regional manager for NCR and built a company that prioritizes Partnership, Service, Value and Success.
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Travis Gomez
Vice President
Travis Gomez has been an integral part of the growth and development of CambridgeCommerce since 2001. His roles with us have grown from underwriting, client service, sales, to management. His dedication to our clients and their satisfaction embodies the very core of our philosophy.
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Shari Gomez
Finance Manager
Shari is the Finance Manager for CambridgeCommerce. Although she took some time off to raise and homeschool her kids, she has been with the company since the early days and is now back managing both Finance and Human Resources. Shari loves the family-like company culture and the teamwork demonstrated by everyone to get the job done.
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Amanda Fogal
Client Onboarding Team Lead
Amanda is part of the CambridgeCommerce Support Team. She initially started at CambridgeCommerce assisting with client onboarding in 2014. She has seen her industry knowledge grow as she has helps clients on the application and support side of the business. As she interacts with clients, Amanda builds client trust through each interaction and cheerfully delivers solutions even in frustrating circumstances.
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Stacey Bates
Customer Service Specialist
Stacey originally worked with CambridgeCommerce in 2006-2019. After spending a few years taking on other projects in the digital marketing space she rejoined the CambridgeCommerce team in 2024 with a role in customer service. She has many years of experience in the payment processing field and is excited to help merchants optimize their campaigns and navigate any issues they encounter.
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Carey Navarro
Client Relations
Carey works with new clients and fostering existing relationships as she works to deliver strategic payment solutions. She is interested in the back story of each company because operations, logistics, marketing, and the tech stack can all be highly affected by payment-related needs. She strives to add value and personality within each client interaction! Carey has been serving CambridgeCommerce clients since 2019. In her first year she worked in application prep and company review, she then moved over to customer support and gained a new perspective on the back-end issues and resolution. As the opportunity presented itself, she has stepped into her current relationship role and loves getting to know people, their passions for their business, current pain points, and finding ways to add value to their business.
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Cory Cook
Client Onboarding Specialist
Cory joined CambridgeCommerce as a Client Onboarding Specialist in August 2023. His diverse skill set spanning customer service, banking, and technology has allowed him to excel not only in his primary role but also in technology-related tasks. Cory has proven to be a valuable resource, assisting clients with their websites and supporting the CambridgeCommerce team with various technological challenges.
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Expect CambridgeCommerce to provide you with creative, cost effective tools and an approach that will enhance your business. That is what we do.