CambridgeCommerce has been guiding merchants through payments since 1999. We're not a processor; we're the expert partner that stays in your corner long after the account is opened.
If you've ever had a processor freeze your funds without warning, watched a chargeback ratio creep toward a threshold you didn't know existed, or tried to scale your business only to get shut down by an automated system that never looked at your actual account, you already know the difference between a vendor and a partner.
CambridgeCommerce has been operating since 1999. Travis Gomez built the company's leadership from 2001 forward, entering an industry notorious for complexity, opacity, and merchants left holding the bag when things went wrong.
Travis built CambridgeCommerce around the opposite model. Not just placing merchants and moving on, but staying involved, staying informed, and staying in the merchant's corner through every stage of their growth.
"When was the last time your payment processor proactively reached out to let you know your chargeback ratio was trending in a direction that could trigger a monitoring program? If the answer is never, that's what makes CambridgeCommerce different."Travis Gomez President, CambridgeCommerce
That means understanding your business deeply enough to find the right processor for your specific situation, compliance profile, and goals.
We are not a vendor. We come alongside you and stay there.
Real service means anticipating problems before they surface. We pick up the phone. We follow through.
You deserve honest pricing, complete transparency, and a partner who tells you the truth.
We measure success by your growth, your stability, and your peace of mind.
If a solution isn't right for you, we'll tell you.
No hidden fees. No bait-and-switch. You should understand exactly what you're paying and why.
Cambridge's model is deliberately boutique. Small enough to know every client personally and experienced enough to handle situations that larger, automated processors can't or won't.
Travis has driven CambridgeCommerce's growth since 2001, advancing from the ground up. With over two decades of expertise in payment processing and fraud mitigation, he's helped merchants reduce fraud by 90% while scaling revenues to nearly $100MM. Known as the "Merchant Whisperer," Travis delivers practical solutions that balance compliance, profitability, and sustainable growth.
Shari is the Finance Manager for CambridgeCommerce. Although she took some time off to raise and homeschool her kids, she has been with the company since the early days and is now back managing both Finance and Human Resources. Shari loves the family-like company culture and the teamwork demonstrated by everyone to get the job done.
Stacey originally worked with CambridgeCommerce from 2006 to 2019. After spending a few years taking on other projects in the digital marketing space, she rejoined the team in 2024 with a role in customer service. She has many years of experience in the payment processing field and is excited to help merchants optimize their campaigns and navigate any issues they encounter.
Amanda started at CambridgeCommerce assisting with client onboarding in 2014. She has seen her industry knowledge grow as she helps clients on the application and support side of the business. As she interacts with clients, Amanda builds trust through each interaction and cheerfully delivers solutions even in frustrating circumstances.
Cory joined CambridgeCommerce as a Client Onboarding Specialist in August 2023. His diverse skill set spanning customer service, banking, and technology has allowed him to excel in his primary role and in technology-related tasks. Cory has proven to be a valuable resource, assisting clients with their websites and supporting the team with various tech challenges.
Christina joined CambridgeCommerce in 2026 as a Marketing Intern & Sales Agent, bringing fresh energy, creativity, and a strong passion for helping businesses succeed. With a background in marketing and communications, she supports client outreach, brand growth, and day-to-day sales initiatives. Her warm professionalism and commitment to service reflect the partnership-first values that define CambridgeCommerce.